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Please include your online order # when contacting us! We do not warranty Steam Mops that have been purchased elsewhere or from another vendor.  Please do not contact us through this website for warranty issues unless you have purchased from us. Please refer to your receipt to contact the vendor that has sold you the item.
We will respond within 5-10 business days.
Thank you

info@thesmartlivingstore.com

The Smart Living Store
Calgary, Alberta, T3G1H3

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